Smarter Faster Better

Smarter Faster Better is a book about perception and how viewing any given situation from a series of windows can improve the outcome. We live in a world inundated with information. Finding the answers is not a difficult exercise. Nonetheless, understanding what to do with those answers presents an increasingly challenging task. Smarter Faster Better

Charles Duhigg discusses how to make smarter, faster and better decisions through a series of short stories. Chapters discuss the essence of motivation, team psychology, cognitive tunneling, SMART goals, leading others, decision-making, innovating, and absorbing data.

Among many other useful examples, The Toyota Production System–coined Lean Manufacturing in North America–is discussed as a method used to inspire innovation among your front-line staff, enhancing team morale and quality control. “Employees work smarter and better when they believe they have more decision making authority and when they believe their colleagues are committed to their success.”

“…productivity is about making certain choices in certain ways. The way we choose to see ourselves and frame daily decisions; the stories we tell ourselves, and the easy goals we ignore; the sense of community we build among teammates; the creative cultures we establish as leaders: These are the things that separate the merely busy from the genuinely productive.”

 


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Michael Shull inspires people to turn strategy into measurable results by connecting vision to the work that truly matters. He believes that the best ideas come from those closest to the work and focuses on creating conditions where teams are not afraid to try new things, learn quickly, and grow. He also encourages people to challenge the status quo and rethink policies and procedures that were designed for conditions that no longer exist. His perspective on improvement was shaped early in his career in restaurants, broadened in construction, and evolved across government and nonprofit sectors, including healthcare, transportation, and tourism. Today, he leads the Continuous Improvement Program at Denver International Airport and founded The Organizational Improvement Habit in 2009 to share ideas that spark learning, inspire reflection, and drive action.

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